What are the recommended browser and device requirements for optimal performance?

Recommended Browser & Device Specifications

Browsers (Desktop / Laptop)

  • Use a modern, up-to-date browser (latest stable version).

    The best choices:

    • Google Chrome
    • Microsoft Edge (Chromium)
    • Mozilla Firefox
  • Avoid older browsers (IE, legacy Edge, old Safari) as they may lack key features or compatibility.

Device / System Requirements (for smooth performance)

  • Operating System: Compatible with Windows 10/11, macOS (recent versions).
  • Memory (RAM): At least 8 GB recommended (4 GB might work for smaller tasks, but performance may suffer).
  • Processor: Modern multi-core CPU (i5 / Ryzen 5 or better) for handling dashboards, data rendering.
  • Screen / Resolution: At least 1366×768, preferably 1920×1080 or higher, especially for viewing reports side by side. Avoid screens smaller than 12 inches.
  • Internet / Network: Stable broadband connection (at least 10 Mbps download) and low latency.

Tablets / Mobile Devices

  • POGO may have limited features or a mobile-friendly layout, but it usually works best on tablets with robust browsers (Chrome / Safari on iPad).
  • Avoid older tablets with limited RAM or older OS versions as they may lag or fail to display some dashboards.
  • The POGO app is optimised for basic tasks like EYFS assessments, reading logs, and parent access.

Best Practices to Ensure Optimal Performance

  • Always update the browser so you have the newest features and security patches.
  • Clear cache and cookies periodically to avoid stale content / display errors.
  • Disable or limit browser extensions / add-ons (especially ad blockers, privacy blockers) that may interfere with scripts.
  • Use a reliable WiFi or wired connection (wired Ethernet is more stable for large data operations).
  • Close unnecessary tabs or applications to free up memory and CPU.
  • Use a supported browser for all users (standardise staff on Chrome/Edge/Firefox) to reduce support issues.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us